At IF by Izzat Fayaz, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward refund policy to ensure a smooth return process.

Return Policy

Timeframe: You have 7 days from the date of delivery to return your item(s).

Condition: The item(s) must be returned in the same condition as received, unworn, unused, and with all original tags and packaging intact.

How to Return an Item

1. Request a Return: Contact our customer service team at [email@example.com](mailto:email@example.com) within 7 days of receiving your order to request a return authorization.

2. Prepare Your Package: Ensure the item(s) are in their original condition, including tags and packaging. Pack the item(s) securely in the original box or another suitable shipping container.

3. Shipping: Send the package to the return address provided by our customer service team. We recommend using a trackable shipping service to ensure your return is received.

Refund Process

- Inspection: Once we receive your returned item(s), we will inspect them to ensure they meet the return criteria.

- Approval: If the return is approved, we will process your refund to the original payment method within 7-10 business days. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card issuer.

- Notification: You will receive an email notification once your refund has been processed.

Non-Returnable Items

Certain items are non-returnable, including:

- Gift cards

- Custom or personalized items

- Items purchased on final sale or with a discount code

Exchanges

If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Thank you for shopping with IF by Izzat Fayaz. We appreciate your business and are committed to providing you with high-quality products and exceptional service.